Looking for your next step in hospitality leadership? We're on the hunt for a hands-on Duty Manager to join the team at Grafton Hotel. Whether you're already in a similar role or you're an experienced hospitality professional ready to take the next step, we'd love to hear from you. As a Duty Manager, you'll play a key role in the day-to-day operation of the venue, leading from the front, supporting the team, and ensuring our guests receive great service every time they visit. What you'll be doing: • Opening and closing the venue • Supporting the day-to-day operations across the venue • Leading, supervising and developing team members • Delivering exceptional customer service and resolving guest concerns • Ensuring compliance across gaming, liquor licensing and venue operations • Cash handling, banking procedures, till reconciliations and safe counts • Supporting a positive and productive team culture What we're looking for: • Previous experience in a Duty Manager, Supervisor or similar hospitality leadership role; or • Strong pub hospitality experience across food & beverage, bar and gaming, with a desire to step into a leadership position • A hands-on approach and willingness to lead by example • Strong communication and problem-solving skills • Availability to work a flexible roster across days, nights, weekends and public holidays What you'll need: RSA, RSG, RMLV and Approved Manager Licence (or ability to obtain), along with a passion for hospitality and leading teams. Why join us? • Flexible roster opportunities • Career progression and development within Australian Venue Co. • Work with a supportive and experienced leadership team • Staff discounts across AVC venues nationwide • Be part of one of Australia's leading hospitality groups If you've got the experience and you're looking for your next move at a great venue, we'd love to hear from you.
